In ascending order, the delivery costs for France are €4.50 for Colissimo Mondial Relais (3 to 5 working days), €5.50 for Colissimo (2 to 3 working days) and €10 for Chronopost (express delivery 1 to 2 working days).
Write to us on email@example.com The delivery address can only be changed 2 hours after the order.
We can deliver anywhere in Europe, but not yet internationally Our delivery rates in Europe are as follows (in ascending order): €7.50 Mondial Relais (3 to 5 working days) and €11 Chronopost International Classic (3 to 4 working days)
Returns and Refunds
We accept the return of your order within 14 days from the date of receipt of your order. The return is your responsibility. The product must be intact, unopened and in its original packaging. You must attach to your shipment the product, the number of the order concerned by the return and your contact details.
BLUE SKINCARE - Returns Customer Service ZA La Guittière 49140 Seiches-sur-le-Loir FRANCE
We thank you for choosing a mode of transport with tracking number, otherwise we will not be able to accept your return.
We do not accept exchanges, unless your product has been damaged during transport: broken glass jar, pierced aluminum tube or bottle. To be able to benefit from an exchange with return of the product at the expense of Blue Skincare, one or more quality photographs visibly attesting to the damage must be attached to your letter, to the following address: firstname.lastname@example.org
If they were not damaged during the return, they are reinstated in stock. Otherwise, they are given.
Nothing could be simpler: you have 2 hours from the actual order (an order confirmation email) to change your mind and cancel your order. Please write to us at the following address: email@example.com
You have 4 payment methods: VISA credit card, AMEX card, and MASTERCARD card.
All Blue Skincare products are Made in France. They are formulated, manufactured and packaged in France.
All Blue Skincare products contain between 90% and 99% of ingredients of natural origin (refer to the product sheets on the site), except the Food supplement.
No, the Blue skincare brand is not certified organic according to the Ecocert label. However, we have integrated organic ingredients into each of our formulas, whenever possible.
No, our products are not vegan.
Yes, all of our packaging is recyclable. Refer to the sorting instructions mentioned to guarantee quality recycling.
We advise you to keep your cosmetic products at room temperature and away from light.
Yes, our products are suitable for pregnant and breastfeeding women. Blue Skincare products contain no controversial ingredients, they are Clean, with a Yuka score of 100/100.
Are the products tested on sensitive or reactive skin? Yes, all our products have been tested under dermatological supervision on supposedly sensitive skin, as well as on normal skin.